Home > Windows Server 2008 > Faulting application wmiprvse.exe, version 6.0.6002.18005 faulting module ntdll.dll

Faulting application wmiprvse.exe, version 6.0.6002.18005 faulting module ntdll.dll

Server: Exchange 2007 on Windows 2008 – 64 Bit, in a VMWare environment.  The server has 4 GB of RAM.

Symptom: I run performance counters (scripts) every 15 minutes to collect statistics on usage, resources and local CPU percentages.  Recently I have began seeing errors where the WMI service tanks and my counters cease to dump data.  There errors is:

clip_image002

http://support.microsoft.com/kb/910666

This problem may occur if the computer experiences a low-memory condition. When the computer experiences a low-memory condition, memory corruption may occur in the private heap of a dynamic link library (.dll) file. These random heap corruptions may cause programs to crash.
Memory corruption may occur when you run memory-intensive programs on a computer that has the Intel Physical Addressing Extensions (PAE) specification enabled. PAE enables a computer to support more than 4 gigabytes (GB) of installed memory.

The Fix:

We doubled the RAM from 4 GB to 8 GB.   I noticed by digging into the perfmon counters, we were paging at higher level than anticipated, which indicated the RAM was insufficient at its current amount.

image

Advertisements
Categories: Windows Server 2008

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: